policy
All jewelry is hand crafted and there is a possibility of slight variation between each duplicated products. Products that are one of a kind will be identical to the photo of the item.
Custom Orders
Custom orders are always an option. If there is a piece that you have in mind or a Nicola Bathie piece you would like to modify, please let us know by contacting nicolabathiewholesale@gmail.com. Custom pieces can not be returned.
US and International Shipping
Nicola Bathie Jewelry is not responsible for any duties and taxes. We accept all forms of payment other than PayPal when Shipping Internationally. Please allow 24-48 business hours for your order to be processed and shipped.
Availability
Due to the nature of demand, it is possible that quantities will be limited and sold out before www.nicolabathie.com is able to reflect accurate inventory. If you order can not be fulfilled you will be immediately notified and refunded.
Product Care
Each handmade piece of Nicola Bathie jewelry is delicate. Due to their nature proper care must be taken. When not in use, it is advised to keep your jewelry in the Nicola Bathie box they come in.
Repair Policy
If repair is not due to mishandling and poor care on your own part, repairs are free within a year of purchasing your piece. After a year there is a repair fee. If in fact there is a repair that needs to be made please contact nicolabathiewholesale@gmail.com.
Return Policy
Pieces can be returned for store credit with in 14 days of purchase/receivement. Sale pieces can not be returned.
To initiate a return please please click here.